Introduction
Kunming Lin Huo Fu E-commerce Co., Ltd., with its registered address at Rm 605, 6/F, Wuhua Building, No. 19 Dongfeng West Road, Wuhua District, Kunming - 650000, China, provides this Privacy Policy to explain how we handle personal information. The services described on this website are developed and operated by the developer LinHuo. This policy applies to every visitor, client, and partner who interacts with our website, our platforms, and our support channels.
We respect your privacy, and we treat the data we hold as a responsibility rather than an asset. We collect only what we need, we use it only for the purposes described in this policy, and we protect it with the same care we apply to the systems we design for our clients. Please read this policy carefully and keep a copy for your records. If you have any questions, the contact details appear at the end of this document.
By using our website and services, you acknowledge that you have read and understood this policy. If you do not agree with any part of it, you may choose not to use our website or services. We review this policy regularly and will publish any updates on this page so that you always know how we are protecting your information.
Scope of This Policy
This policy covers all pages of the linhuo.lat website, the services we provide to our clients, and any communications you share with our team. It applies whether you browse the site as a visitor, ask us a question through our contact form, or engage us to design and operate systems for your business.
This policy does not apply to websites or platforms operated by third parties, even if we provide a link to them from our own pages. When you follow a link to another site, the privacy practices of that site control how your information is handled there. We encourage you to review the privacy policy of every website you visit.
This policy also explains how we handle information we receive on behalf of our business clients when we operate systems for them. In those situations, the client decides what information is collected and why, and we act as a processor that follows their documented instructions. Our client agreements set out the responsibilities of each party in more detail.
Information We Collect
We collect information in two broad categories: information you give us directly and information we gather automatically when you use our website. The first category includes your name, your email address, your telephone number, and the contents of any message you send us through our contact form or by email. The second category includes technical data such as your internet protocol address, browser type, device type, operating system, pages you visit, and the date and time of each visit.
We combine these categories only when necessary to provide you with a coherent service, such as when we need to link an account activity with the account you registered. We never collect information that you have not chosen to share, and we never ask for more than we need to serve you properly.
We do not collect sensitive categories of personal information such as health records, racial or ethnic origin, political opinions, or religious beliefs, unless you send us that information voluntarily and it is directly relevant to the services we provide.
Information You Provide
You provide personal information when you submit the contact form on our website, when you email us at reply@linhuo.lat, when you telephone us, or when you communicate with our team during a project engagement. The specific fields on our contact form include your name, your email address, a subject line, and your message.
We use these details to respond to your inquiry, to prepare proposals, and to communicate with you about project work. If you become a client, we may collect additional business information such as your billing address, your tax identification number, and your payment details. We keep that information in secure records and use it only for the purposes of our business relationship.
You are never required to provide more information than you are comfortable sharing. Where a field is optional, you may leave it blank without affecting your ability to reach us. We store the information you provide only for as long as needed to fulfil the purpose for which you provided it.
Information Collected Automatically
When you browse our website, our servers and analytics tools record certain technical information automatically. This includes your internet protocol address, the type of browser you use, the operating system on your device, the pages you view, the length of time you spend on each page, and the website you visited before arriving at ours.
We collect this information to understand how visitors use the site, to detect technical problems, to protect against malicious activity, and to improve the structure and content of our pages. This automatic data is typically aggregated so that it cannot identify you as an individual.
Where the automatic data does contain identifying details, such as an internet protocol address, we treat it with the same care as any other personal information. We keep server logs for a limited period for security and troubleshooting purposes, and we delete or anonymise them once they are no longer needed.
How We Use Your Information
We use the information we collect for the purposes described in this policy. We respond to your inquiries, we prepare and deliver proposals, we provide and maintain the services you request, and we send you administrative notices about your account or project. These activities are essential to the service we provide.
We also use information to improve our website, to ensure the security of our systems, and to meet legal and regulatory obligations. We analyse aggregate usage patterns to guide product development and to keep our platform stable and efficient for everyone who uses it.
We may contact you with updates about our services that we believe are relevant to your work. You can ask us to stop sending such updates at any time, and we will honour your request. We do not use your information for purposes incompatible with the ones described here without first notifying you and, where required, obtaining your consent.
Legal Bases for Processing
We process personal information only where we have a lawful basis to do so under applicable privacy law. These bases include your consent, the performance of a contract with you, our legitimate interests in operating and improving our business, and compliance with our legal obligations.
When we rely on consent, you may withdraw it at any time by contacting us using the details below. Withdrawal of consent does not affect the lawfulness of processing that took place before the withdrawal. When we rely on legitimate interests, we balance those interests against your rights and freedoms, and we keep records of that assessment.
If you believe we have processed your information without a lawful basis, please contact us and we will investigate promptly. We are committed to resolving any concern you raise about the way we handle your personal information, and we take every question about privacy seriously.
Data Retention
We retain personal information only for as long as necessary to fulfil the purposes described in this policy or to meet legal and accounting requirements. Inquiries and their associated correspondence are retained for a reasonable period so that we can refer back to the conversation if you contact us again.
Project records are kept for as long as the business relationship continues and for a further period after it ends to support audits, dispute resolution, and legal obligations. Financial records are kept for the periods required by applicable tax and accounting law.
When information is no longer needed, we delete it or anonymise it in a way that prevents identification. You may ask us to delete your information sooner by contacting us, and we will honour that request unless we are required by law to keep it. Our retention schedules are reviewed regularly to make sure we are not holding more than we need.
International Data Transfers
The Company is established in Kunming, China, and some of the systems we operate for clients are hosted in data centers located outside of China. This means your personal information may be transferred to, and processed in, countries with data protection laws that differ from those in your home jurisdiction.
When we transfer information across borders, we take reasonable steps to ensure that it receives an adequate level of protection. These steps include standard contractual safeguards, encryption during transmission, careful selection of hosting partners, and ongoing review of the jurisdictions in which our data is processed.
By using our services and providing your information, you understand that such transfers may take place as described in this section. If you have concerns about cross-border processing, we encourage you to contact us, and we will explain the safeguards that apply to your information.
Security Measures
We protect personal information with appropriate technical and organisational measures. Our systems use encryption in transit and at rest, access controls that limit who can reach sensitive data, and monitoring that alerts us to suspicious activity. These measures are designed to prevent unauthorised access, loss, or alteration of your information.
Our staff receive training on privacy and security, and access to personal information is granted only to those who need it for their work. We review our security practices on a regular basis and adjust them as threats evolve and as technology improves.
No method of transmission or storage is completely secure, so we cannot guarantee absolute protection. If we become aware of a security incident that affects your information, we will notify you and the relevant authorities as required by applicable law, and we will take steps to limit the impact of the incident.
Your Rights and Choices
Depending on where you live, you may have rights over your personal information. These may include the right to access the information we hold about you, to request correction of inaccurate details, to request deletion, to restrict or object to certain processing, to receive your data in a portable format, and to withdraw consent at any time.
To exercise any of these rights, contact us using the details at the end of this policy. We will respond to verified requests within the timeframes required by law. We may ask you to verify your identity before we act on a request, and we will not discriminate against you for exercising your rights.
If you are not satisfied with our response, you may have the right to lodge a complaint with the supervisory authority in your jurisdiction. We would welcome the chance to resolve any concern with you directly first, and we will work with you to find a fair outcome.
Privacy for Children
Our website and services are intended for adults and for organisations, and we do not knowingly collect personal information from children. Our content is professional in nature and relates to business and technical matters, and we do not design features that attract children or market our services to minors.
If you are a parent or guardian and you believe that a child has provided us with personal information without your consent, please contact us immediately. We will take steps to delete that information from our records as quickly as we can.
If you believe any child under the age of consent in your jurisdiction has shared information with us, please tell us and we will act promptly. We are committed to protecting the privacy of children and to responding quickly to any concern raised on their behalf.
Third Party Services
Our website may contain links to websites and services operated by third parties. We may also use third party tools, such as analytics platforms, to support the operation of our own site. These third parties have their own privacy policies, and we encourage you to read them before you share any information with them.
We are not responsible for the content or the privacy practices of external websites. When you leave our site, the policies of the destination site apply to any information you share there.
We review the tools we integrate and select providers that demonstrate a serious commitment to data protection, but we cannot control how third parties use information once it leaves our systems. We will always tell you when a third party service is involved so you can make an informed choice.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, in technology, or in the law. When we make material changes, we will revise the effective date at the top of this page and, where practical, notify you through the website or by email.
We encourage you to review this policy periodically so that you remain informed about how we handle your information. Your continued use of our website or services after the revised policy is published will constitute acceptance of the changes.
If we intend to use your personal information in a way that differs materially from the description in this policy, we will obtain your consent where the law requires it, and we will give you a reasonable opportunity to object before any such new use begins.
Contact Us
If you have any questions, comments, or concerns about this Privacy Policy or about how we handle your personal information, please contact us. You may reach the developer LinHuo and the Company by email at reply@linhuo.lat or by telephone at +13096066599.
You may also write to us by post at the Company address: Kunming Lin Huo Fu E-commerce Co., Ltd., Rm 605, 6/F, Wuhua Building, No. 19 Dongfeng West Road, Wuhua District, Kunming - 650000, China (CN).
The contact person for privacy matters is Han Linlin. We aim to respond to all inquiries within a reasonable period, and we take every question about privacy seriously. If you believe your information has been handled improperly, we will investigate and keep you informed of our progress.